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RETURNS

40% Off Sale Items are FINAL SALE.
We want you to be 100% satisfied with your order. If you aren’t, send it back! If we receive it within 30 days of your order date, we’ll refund you the purchase price. The 30 day policy is firm and no exceptions will be made. Orders must be in new, unworn condition to receive a refund.

PLEASE SEND ALL RETURNS TO
#DNA
844 S 800 W Ste 103
Pleasant Grove, UT 84062


When we receive your return, we will inspect the item(s) for signs of wear or use. If item(s) are in returnable condition, we will refund your original method of payment. If item(s) are not in returnable condition or received after the 30 day period, item(s) will be returned to you and no refund will be issued. Shipping costs will not be refunded.

Returns will be processed within 3-5 business days of being received.

We are not responsible for any lost returned packages. We highly recommend keeping your tracking number and purchasing insurance. Any questions? Email us at hashtagdna@gmail.com

Sale items are not returnable. All sales of these items are final. No exceptions will be made.

EXCHANGES

If you would like a different size or color of your item, please place a new order and return your original item for a refund (item must meet criteria for returns as stated above). Placing a new order for the desired item ensures that it isn’t sold out before we receive your return.

JANE RETURNS

Any item purchased through Jane.com can be returned within 14 days of receiving your order.

Please send your item to:

#DNA
844 S 800 W Ste 103
Pleasant Grove, UT 84062

The package must include your name, order number, and reason for return. Once we receive the package, Jane will refund the cost of the item within 7 days. Any items received postmarked after the 14 days are only eligible for store credit.

Sale

All sale items are final sale and cannot be returned or exchanged. No exceptions.

Local Pickup

Use code “LOCAL” for free pickup on Monday, Wednesday, or Friday between 9:30-3:30. We will email you when your order is ready!

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