Registering for this site allows you to access your order status and history. Just fill in the fields below, and we’ll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.Create an Account
to begin a return access our return portal here
We want you to be 100% satisfied with your order. If you aren’t, send it back! If we receive it within 30 days of your order date, we’ll issue store credit for the purchase price in the form of a gift card. The 30 day policy is firm and no exceptions will be made. Orders must be in new, unworn condition to receive store credit.
No refunds will be given, store credit only.
Orders placed with code MELEA20, MELEABOGO40, or KANCANFREE will receive free returns and exchanges within 14 days of placing an order. Refunds will be issued store credit for the purchase price in the form of a gift card. Any inquiries after 14 days will be responsible to pay for return shipping fees. *Only one return/exchange inquiry per order.
When we receive your return, we will inspect the item(s) for signs of wear or use. If item(s) are in returnable condition, we will issue store credit for the purchase price in the form of a gift card. If item(s) are not in returnable condition or received after the 30 day period, item(s) will be returned to you and no refund will be issued. Shipping costs will not be refunded.
SALE ITEMS DISCOUNTED 50% OR MORE ARE NOT RETURNABLE. ALL SALES OF THESE ITEMS ARE FINAL. NO EXCEPTIONS WILL BE MADE.
Shoes must be in new, unworn condition, shoes must be returned in their original shoe box and placed inside an additional protective shipping box. Damage to the shoe box will make the shoes ineligible for a return and will be returned to you. Shipping costs will not be refunded.
Due to the hygienic nature of these items, jewelry, hosiery, and accessories such as hats, belts, etc. are not returnable. All jewelry and accessory sales are final; no exceptions will be made.
We do not make exchanges due to our rapid product turnover rate. If you would like a different size or color of your item, please order it and return your original item (item must meet criteria for returns as stated above). Placing a new order for the desired item ensures that it isn’t sold out before we receive your return.
Returns will be processed within 3-5 business days of being received.
We are not responsible for any lost returned packages. We highly recommend keeping your tracking number and purchasing insurance. Any questions? Email us at email@example.com
Last updated March 08, 2021
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